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Home » How to Unfreeze Opay Account in 2024 | Unblock in 2 ways

How to Unfreeze Opay Account in 2024 | Unblock in 2 ways

Are you stuck with a frozen Opay account? Don’t fret, we’ve got you covered with a simple guide to get you back in action.

Method 1: Through Opay App

Step 1: Open the Opay app and log in. If you haven’t got the app yet, head over to the Play Store and download it now.

Step 2: Spot the red warning on the homepage indicating your account is blocked. Tap on ‘GO’ to initiate the unfreezing process.

Step 3: Here comes the fun part – capture your face for facial recognition. Just a quick snapshot and you’re on your way to unlocking your account.

Step 4: After submitting your facial capture, sit tight for a moment. Your account will soon be as good as new!

Note: Make sure you’ve got good lighting and a clear camera for this process.

Method 2: Via Customer Service

Step 1: Reach out to Opay’s customer support team and explain your frozen account situation. They’re there to help!

Step 2: Provide the necessary details and any requested information. Quick and efficient responses will speed up the process.

Step 3: Sit back and let the Opay team do their thing. But don’t forget to check back to ensure everything’s on track.

Step 4: Once your account is unfrozen, take proactive steps to keep it that way. Strengthen your password, stay vigilant against scams, and keep an eye on your account activity.


With these straightforward steps, you’ll breeze through the process of unlocking your Opay account. Don’t let a frozen account hold you back – take action now and get back to managing your finances hassle-free!

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